BetVictor Casino is part of BetVictor otherwise known as Victor Chandler which was formed as early as 1946. They started as a bookmaker and were the first UK bookie to set up in Gibraltar in the late 1990s. With a wealth of experience behind them, they have transformed their casino offering to now offer as good a product, and service, as any other online casino found today.
With a UK license, they focus on the UK and German markets. Their customer support is excellent with various options to be contacted, they offer lots of banking options including PayPal and process cashouts within 12 to 24 hours including weekends and with no fees.
From a slots perspective, they have over 550 titles available form one of the biggest range of software providers I’ve ever come across including Novomatic, Net Entertainment, IGT, Microgaming and Play ‘N Go amongst many, many others – they release new slots every week.
Sign up and deposit (with your debit or credit card) £10 to get a £50 welcome offer – you will then receive a £20 slots bonus, a £20 table games bonus, £10 live casino bonus and £10 instant win bonus.
Fully UK licensed, BetVictor Casino has the backing of more than 60 years’ customer service experience via their telephone and bookie background. Available 24/7, 365 days of the year, they have vast amount of expertise and experience which is evident in their approach to how they treat their customers.
They can be contacted via a freephone UK telephone number, Live Chat and email. BetVictor offers a call back option meaning you can request the support team call you back at a more convenient time for you. In terms of support, I was impressed by response times with waiting times being minimal. I found Live Chat to be the most convenient as it was quickest and I could keep a log of what has been communicated. Email responses are usually within 2 to 3 hours which is great.
If you’re on the website, there’s some small text links in the top right-hand corner – click on ‘Help Centre’ which will open the generic help section. There’s information on payout limits, withdrawing funds, promotions and payment methods amongst lots of things to give you all the information you’d ever need.
When it comes to the support itself, I found the support agents very knowledgeable and friendly. All based in Gibraltar, they know their stuff and you’re in good hands. This is the way customer support should be run in my opinion.
It’s a good thing when a company has a sports betting background because they tend to pay their customers quicker than pure online casinos – this is because sporting events finish quickly and winning punters expect to be paid out as soon as the event has ended. BetVictor has been around for more than 60 years so they have plenty of expertise and experience when it comes to banking and paying out customers.
There’s a wealth of deposit and cashout options where you can use PayPal, Skrill, NETeller , Ukash, Entropay, WebMoney, Paysafecard and iDeal (known as e-wallet solutions) – you can also use debit and credit cards as well as bank wire/transfer.
The minimum deposit is £5 for all banking methods except bank wire (£20) and PayPal (£10). However, and more importantly, they process withdrawals (or cashouts) generally within 12 to 24 hours. Some methods (like debit cards) take about 3 business days to reach you due to times imposed by banks for processing. The quickest way of getting your winnings is using PayPal, NETeller or Skrill in my opinion – I’ve had cashouts within a couple of hours too.
One thing I should mention is that BetVictor does process withdrawals at weekends – this is important as most players tend to play at weekends (i.e. more spare time etc). One thing I don’t like is the fact you can cancel a withdrawal request but within the 12-24 hour period – on the other hand you need to be disciplined to not be tempted to do this.
Overall, depositing and withdrawal at BetVictor is straightforward with plenty of options to choose from. Cashout times are good and they charge no fees whatsoever for depositing or cashing – the only fee is £5 is your use bank wire which is highly unlikely.
|Banking Method||Min/Max Deposit||Min/Max Withdrawal||Cashout Time||Weekend Cashout||Fees|
|Debit Cards||£5/£99,999||£5/£99,999||3+ Working Days||Yes||No|
|Credit Cards||£5/£99,999||£5/£99,999||3+ Working Days||Yes||No|
|Bank Wire||£20/No Limit||£20/No Limit||3+ Working Days||Yes||Yes|
This is the area BetVictor excels in and has an offering unmatched in the online casino world. There are too many software providers to name but the main ones include Novomatic, Net Entertainment, Play ‘N Go, IGT, Microgaming, Aristocrat and NextGen Gaming. There are just over 500 slot games to play in total which is very impressive.
When it comes to Novomatic, there are a very select few who offer their games – BetVictor has all the land based classics such as Lord of the Ocean, Reel King, Dolphin’s Pearl Deluxe, Lucky Lady’s Charm Deluxe and the cult favourite Book of Ra Deluxe.
With Net Entertainment, they offer a full portfolio with titles like Dead or Alive, Piggy Riches, Starburst, Blood Suckers and Victorious. You also have their newer games like Spiñata Grande, EggOMatic, Lucky Angler and Steam Tower. I also recommend you check out their branded games like South Park, Aliens and Dracula.
You also have full offerings of smaller software suppliers like Play ‘N Go, NextGen Gaming, IGT and Quickspin with excellent choices like 300 Shields (by NextGen), Pharaoh’s Fortune (by IGT), Riches of Ra (by Play ‘N Go) and King Colossus (by Quickspin). When it comes to Microgaming, BetVictor has cherry-picked their best games like Immortal Romance, Thunderstruck II, Jurassic Park and Game of Thrones.
I could go on forever as their slots offering increases every week – they also offer many games you can play on your mobile and tablet devices. BetVictor is committed to offering a huge range of quality slots and you can see that by the amount of games they have. All these games can be played in your browser too with no download needed.
If you’re a regular slots player, you can sort through their huge catalogue of games by supplier (software provider), theme, win lines (paylines) and bonus types (i.e. free spins feature). You can sort by A-Z, their favourites, most playing, ratings and newly released. If you need inspiration, I suggest you click on the Top 25 tab or the Vegas Slots tab as these will cover the best slots.
When you sign up at BetVictor Casino and deposit £10, you will get a £50 bonus welcome offer – I must state that only deposits using a debit or credit card are valid. You then need to wager £10 on any slot game to receive the following:
As for wagering, the slots and instant win bonuses comes with 35 times bonus wagering requirements. The table games and live casino bonuses come with 60 times wagering requirements.
As for regular promotions, BetVictor changes things quickly but they offer weekly free spins offers, holidays to exotic destinations and reload bonuses – they do offer a Game of the Week promotion whereby they give away a total of £5,000 in cash and bonuses. The top prize is a cool £1,000 in cash! Visit the blog section at BestSlots.co.uk where we cover promotions as and when they come in.