Gate777 Casino is a first-class online casino that was formed as recently as 2018 – backed by 5 CRM (customer retention) and VIP professionals, they certainly know how to take care of their customers. They focused on their customers’ journey experience and offer more than 1,200 slot games from the best providers including Net Entertainment, Play ‘n Go, Blueprint Gaming and many more. They are licensed by the UK Gambling Commission, Malta Gaming Authority and Swedish Gambling Authority.
Located in Cyprus, they aim to combine the thrill of gaming with the excitement of travelling. With a unique travel theme, they offer a simple online casino with fast customer service (available 24/7), quick cashouts and VIP treatment to all their customers – they also have plenty of surprise upgrades.
New UK players are welcomed with a 100% first deposit bonus up to £100 – i.e. deposit £100 to get a £100 bonus. Once you deposit, you will receive 25 extra spins to use on any Net Entertainment slot game. They also have Daily Upgrades where frequent flyers (players) get a surprise upgrade with their daily deposit.
Gate777 Casino focuses on their Customer Care Team – they make quite a big deal out of it. Available 24 hours a day, 7 days per week, you can contact their support team via email and Live Chat – there’s no telephone number unfortunately. However, this shouldn’t put you off as email replies take under 2 hours on average. As for Live Chat, the service is almost instant – I’ve never had to wait more than a couple of minutes for an agent.
From a player’s perspective, you can see Gate777 Casino is run by VIP operators – their support team is friendly, knowledgeable and very responsive. Their have a dedicated ‘Support’ section which covers all frequently asked questions with detailed information. They are also available round the clock which helps.
When it comes to verifying your identity (if you’re from the UK), you can email your documents (driver’s licence/passport and proof of address) to their generic customer support email address. They will verify your account within 48 hours – mine was done within 45 minutes.
Gate777 Casino offers you all the most popular and convenient banking methods to deposit and withdraw your funds – you can choose form debit and credit cards, bank transfer as well as e-wallet solutions like NETeller, Skrill, Paysafecard and Boku (for use on your mobile device).
The minimum deposit is £20 with the maximum withdrawal being £5,000 – all deposits and cashouts have no fees whatsoever which is good but they don’t process cashouts at weekends. When you request a cashout/withdrawal, they have a 24 hour pending period – once this is complete, they will process your winnings. They aim to process all cashouts within 48 hours in total but I’ve had my winnings the next day on most occasions.
Gate777 Casino is pretty good when it comes to cashing out your winnings – if you are part of their VIP Lounge, you can expect faster withdrawals as well as bigger cashout limits.
Gate777 Casino offers you more than 1,200 slot games – yes, that’s right. They have all the top slot providers including Net Entertainment, Blueprint Gaming, Push Gaming, ELK Studios, Microgaming, Play ‘N Go, Quickspin, WMS, NextGen Gaming, Thunderkick, Barcrest, Bally, Lightning Box Games and many others.
When you head to their ‘Games’ section, you will see the slot games split by Most Popular, Latest Arrivals and Staff’s Picks. Looking at their new slot games, they add new releases as quickly as they are available which is good. They have a dedicated ‘Slots’ tab as well as a ‘Jackpots’ tab and ‘Game Provider’ tab – the latter is particularly useful if you know what provider you prefer.
When it comes to slot games, they cover every theme, genre, variance and bonus feature available – all the most popular slot games online are available at Gate777 Casino too. These including Book of Dead by Play ‘N Go, Gods of Olympus MegaWays from Blueprint Gaming, Dead or Alive II by Net Entertainment and The Shadow Order from Push Gaming.
Gate777 Casino welcomes new UK players with a decent welcome package – on your first deposit, there’s a 100% match bonus up to £100. Deposit £100 to get a £100 bonus. Once you do this, you will also receive 25 extra spins – the extra spins can be used on any Net Entertainment slot game (including Dead or Alive II).
When it comes to Terms & Conditions, the maximum stake for wagering is £5 – you need to wager the deposit plus bonus 35 times in order to make the welcome bonus cashable. You also need to deposit with your debit or credit card as deposits made by NETeller or Skrill aren’t eligible.
Gate777 Casino has a Daily Upgrade promotion – you get a surprise upgrade every day that deposit £20 or more. This includes offers like extra spins and deposit bonuses. You can also earn Duty Free Points from day 1.
More importantly, they have a superb VIP Lounge where you’ll receive plenty of exclusive, upgraded, customised rewards, benefits and offers. With 3 levels (Silver, Gold and Platinum), you can expect a welcome bonus for each level, specialised priority support, a dedicated account manager, increased withdrawal limits, generous birthday and holiday gifts, cashback deal on your losses with no wagering and bigger and better regular promotions.